Team Leader Job Description

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Team Leader:

Do you enjoy working with others and motivating them to do their best? Are you known for your positive energy and work ethic? You might be a great fit for our Team Leader role! This position is an opportunity to work closely with a team and grow your leadership skills. We’re looking for someone who places a high value on both safety and productivity. Being able to both lead constructively and be a trusted support are keys to success in this role. Advancement into a management position is possible.

Team Leader Responsibilities:

This position reports to the Team Manager. Duties may include:

• Assisting the Human Resources team and Team Manager with recruitment, selection, training, and performance management activities
• Delegating tasks and responsibilities
• Planning and distributing employee work schedules
• Listening to and addressing employee concerns, forwarding to Team Manager as appropriate
• Addressing any conflicts within the team that may arise
• Increasing team motivation and sharing positive feedback and praise
• Circulating company information and updates within the team
• Holding team meetings and communicating their results to Team Manager
• Helping Team Manager in the development and implementation of procedures that improve efficiency and increase safety
• Providing training, feedback, and coaching
• Ensuring a safe and tidy workplace for employees

Team Leader Qualifications:

• Completed Post-Secondary study of _____________ considered an asset but not required
• High School Diploma or GED equivalent
• 2-4 years experience in the ___________industry
• Experience leading a team considered an asset
• Excellent interpersonal communication skills

Team Leader Core Skills:

• Teamwork
• Interpersonal communication
• Delegation
• Mentoring
• Problem-solving
• Training
• Deadlines
• Safety
• Motivation
• Scheduling

Alongside Pro-Tip:

The responsibilities and qualifications for a Team Leader differ depending on the size of the organization, industry, and department. For example, the daily activities of a Team Leader in a contact center are probably different than in a manufacturing environment. Be sure to adjust this job posting template to meet the needs of the role in your organization.