Server Job Description

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Server Introduction:

Do you love meeting people and take providing excellent service personally? Interested in working with a great team in a fast-paced environment? You might be perfect for our Server position! In this role, you will be interacting with our customers and ensuring that their needs are met while in our restaurant. We’re looking for someone with a positive attitude, the ability to multitask, and a love for going the extra mile for customers.

Server Responsibilties:

In this role, you will report to the Restaurant Manager. Duties may include:

• Greeting customers at their table and introducing the menu
• Educating customers on our menu concept and ingredients as making recommendations
• Preparing tables before and during service
• Providing excellent and timely customer service
• Recording guest orders and communicating with the kitchen or bar about special requests or dietary requirements
• Maintaining great communication with kitchen staff on orders, appropriate timing for courses, reservations, etc.
• Delivering food and drinks to tables
• Responding to customer concerns or issues with the service or their order
• Taking orders over the phone and coordinating delivery
• Basic cleaning tasks before and after shift as needed
• Other duties as required
  
  

Server Qualifications:

• High school diploma or equivalent
• Experience in a customer service role considered an asset
• Ability to multi-task
• Positive and friendly attitude
• Must be able to stand for eight hour shifts
• Ability to work in a fast-paced environment
   

Server Core Skills:

• Positive attitude
• Customer service
• Interpersonal communication
• Multitasking
• Time management
• Teamwork
• Telephone communication
• Lifting
• Consistency
• Numeracy
• Point of Sale (POS)
  
  

Alongside Pro Tip:

Think about the personality of your establishment when creating this job posting. What skills and personality will the Server need to have? Attract job seekers with a job posting that gives a sense of the environment they’ll work in and the style of service they’ll provide.