Medical Secretary Job Description

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Medical Secretary Introduction:

__________________ is hiring a Medical Secretary to join our team! If you’re friendly, highly organized, and enjoy working with others, you might be a good fit for this role. The Medical Secretary is crucial for our office as he/she supports our physicians and helps to maintain efficient and quality patient care.

Medical Secretary Responsibilties:

This position reports to the ___________. Duties may include:

• Greeting patients as they enter the office
• Leading patients to examination rooms and performing vital sign checks
• Scheduling appointments via telephone and in-person as well as responding to other communications and telephone inquiries
• Processing mail and faxes as needed
• Arranging referrals, additional appointments and any other documentation needed as part of patient care
• Organizing physician calendars
• Preparing billing for third-parties and direct-billing patients
• Maintaining a tidy office space and stocking office supplies as needed
• Other duties as assigned

Medical Secretary Qualifications:

• Completion of a Medical Office Administration Certificate**
• 0-2 years experience in a similar role
• Friendly and professional attitude
• Ability to work independently

Medical Secretary Core Skills:

• Professional telephone etiquette
• Microsoft Office products
• Confidentiality
• Discretion
• Filing
• Cultural sensitivity
• Organization
• Interpersonal communication
• Time management
• Attention to detail
• Medical terminology
• Databases

Alongside Pro-Tip:

We added formal training to the qualifications list but are aware that not all organizations require it. Discuss the level of necessary training and experience with the hiring team, especially if you’re not sure.