Billing Coordinator Job Description

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Billing Coordinator Introduction:

_________________ is hiring a Billing Coordinator to join our team. This position is crucial for helping us maintain organized and efficient accounts receivable processes. In this role, you will interact on a daily basis with our customers as well as your team. You’ll represent our company and brand in these interactions, so it’s important for us that you have excellent ‘people skills’, professionalism, and a positive attitude. This is a great opportunity for someone that enjoys customer service and doesn’t mind deadlines or multi-tasking. Does this sound like you?

Billing Coordinator Responsibilties:

This position reports to the _______________. Duties may include:

• Preparing, sending, processing and tracking billing payments
• Following our company's guidelines and billing procedures
• Responding to customer inquiries and resolving issues as needed
• Keeping accurate records in our system and make updates to customer info as needed
• Following up with customers concerning payment issues or missed or late payments
• Preparing monthly statements
• Other duties as assigned

Billing Coordinator Qualifications:

• Completed Post-Secondary education at Bachelor Degree or College Diploma level
• Similar work experience considered an asset but not required
• 2-3 years of previous experience customer service
• Must have excellent English communication abilities (verbal and written)
• Interpersonal communication skills are a must for this role

Billing Coordinator Core Skills:

• Attention to detail
• MS Products
• Customer service
• Interpersonal communication skills
• Time management
• Multitasking
• Accuracy
• Organization
• Positive attitude
• Accounts receivable
• Teamwork

Alongside Pro-Tip:

Give job seekers a clear picture of the responsibilities and industry through the job posting. This should help to improve your candidate fit, as candidates can use these extra details to decide if the company culture and qualifications match with their profile. Get some great Billing Coordinator interview questions here.